RETURN POLICY


 

30 DAY RETURN POLICY

IF YOU ARE NOT SATISFIED WITH YOUR ONLINE PURCHASE YOU MAY RETURN ITEMS FOR A FULL REFUND WITHIN 30 DAYS  OF ORIGINAL PURCHASE. YOU WILL BE RESPONSIBLE FOR SHIPPING COST.

TO QUALIFY FOR A MERCHANDISE REFUND, ITEMS MUST BE RETURNED IN ORIGINAL, UNUSED CONDITION WITH ANY ORIGINAL TAGGING.

RETURN CLAIM PROCEDURE

TO RETURN A PURCHASE, PLEASE FOLLOW THE INSTRUCTIONS BELOW:

1. SEND A RETURN REQUEST EMAIL TO RETURNS@RUCKFOR22.ORG AND LET US KNOW WHICH ITEM(S) YOU WOULD LIKE TO RETURN.

2. A RUCK FOR 22, INC. REPRESENTATIVE WILL REPLY WITH AN RMA# (RETURN MERCHANDISE AUTHORIZATION NUMBER) FOR YOU TO INCLUDE ON YOUR RETURN SHIPPING LABLE.

3. USE THE FOLLOWING RETURN ADDRESS FOR YOUR SHIPPING LABLE:

RUCK FOR 22, INC.
RMA#____ (INSERT YOUR RMA#)
200 GATEWAY DRIVE
BOX 1736
LINCOLN, CA 95648

4. PACK PRODUCT WITH SUITABLE PACKAGING MATERIALS. ENSURE THAT RETURN INCLUDES MERCHANDISE IN ORIGINAL, UNUSED CONDITION, WITH ORIGINAL PACKING MATERIALS, AND AFFIX RETURN LABEL TO YOUR PACKAGE.

5. DROP YOUR RETURN PACKAGE OFF AT ONE OF YOUR SHIPPING PROVIDERS LOCATIONS.

WE WILL NOTIFY YOU AS SOON AS YOUR RETURN IS PROCESSED OR IF YOUR RETURN DOES NOT MEET ANY OF THE REQUIREMENTS TO ISSUE A FULL REFUND FOR YOUR PURCHASED ITEM(S). IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT CUSTOMER SERVICE AT RETURNS@RUCKFOR22.ORG FOR ASSISTANCE.